Privacy Policy
At Dei Gratia Urns, we share heartfelt stories and memorial insights while protecting your privacy—because honoring loved ones with urns deserves both dignity and discretion.
Privacy Policy – Dei Gratia Urns
Protecting Your Privacy with Compassion and Care
At Dei Gratia Urns, we deeply value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase through www.deigratiaurns.com (referred to as “the Site”).
We understand that purchasing a memorial product is a deeply personal experience, and we are committed to treating your information with the utmost care and respect.
Information We Collect
1. Information You Provide to Us
When you place an order or contact us, we collect details such as:
- Your full name
- Shipping and billing addresses
- Phone number
- Email address
- Payment details (e.g., credit card or bank information)
This is called Order Information, and it helps us process and deliver your urn or memorial item with care and precision.
2. Information Collected Automatically
When you visit our Site, we also collect certain technical data to help us serve you better. This includes:
- Your IP address
- Browser type and version
- Time zone and location data
- How you navigated through our website
- Which pages or products you viewed
We call this Device Information, and it helps us understand and improve your browsing experience.
How We Use Your Information
We use the information you share with us to:
- Fulfill and ship your order
- Confirm payments and send invoices
- Respond to your questions or concerns
- Monitor our website for fraud and security risks
- Improve our website and services to serve families better
- Share updates or offers (only if you’ve opted in)
We do not sell or misuse your personal information. Ever.
Sharing Your Information
We share your personal information only with trusted third parties who help us run our store and fulfill orders. These include:
- Shopify, which powers our online storefront
- Shipping carriers (like USPS or UPS)
- Google Analytics, which helps us understand visitor activity on our site
You can learn more about these services here:
In rare cases, we may be required to share your data to comply with legal obligations or respond to lawful requests from authorities.
Advertising & Cookies
We may use cookies and tools like Google Ads or Facebook Ads to personalize your experience and show you relevant offers—only if you’ve allowed us to.
Want to opt out of personalized ads? You can do so using these links:
Do Not Track
Some browsers allow you to send a “Do Not Track” signal. At this time, we do not alter our data practices based on such signals.
Your Rights
If you live in the European Union, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Ask us to delete your data
To make such a request, please contact us using the information at the bottom of this page. Please note that your information may be transferred to servers outside Europe, such as in the United States or Canada, for processing and storage.
How Long We Keep Your Information
We keep your order details and customer information for as long as necessary to:
- Fulfill orders
- Provide customer service
- Comply with our legal and accounting obligations
If you wish for your information to be deleted, just let us know.
Updates to This Policy
We may revise this Privacy Policy as our services evolve or legal requirements change. When we do, we’ll update the “Last Updated” date at the top of this page.
Contact Us
Have questions or concerns about your privacy? We’re here to help.
Email: support@deigratiaurns.com
Mail:
Dei Gratia Urns, LLC, 1309 Coffeen Avenue, STE 1200 Sheridan, Wyoming, 82801 USA